Frequently Asked Questions

Switching to DFCU is straightforward. Start by opening your new DFCU checking account online or at any branch — you’ll need a government-issued ID and a $20 minimum deposit. Once your account is open, update your direct deposit with your employer using DFCU’s routing number (072486791) and your new account number. Next, redirect any recurring payments, like subscriptions, utilities, or insurance, to your new account. Give your old account 30 to 60 days to clear any pending transactions, then close it when you’re ready. DFCU’s Switch Kit walks you through each step and includes a pre-written letter to help you notify your employer and billers. Open an account today!

It’s easy! Simply call 888.336.2700 or visit your nearest branch and let us know you’d like a Cash Back Checking account. Your account number will remain the same and no new debit card is needed.

Visit your local branch or call the Member Service Center at 888.336.2700 to open a Kids account. You’ll need one of the following types of ID listed below:

• State ID
• U.S. passport
• Driver’s license
• School ID with photo and either birth certificate or Social Security card
• School ID without photo, birth certificate and Social Security card

Report it immediately. The faster you act, the better protected you are. During business hours, call Member Services at 888.336.2700. After hours, call 833.448.0024. You can also log in to Online Banking and use CardCMD to temporarily freeze your card while you sort things out. Once reported, your card will be deactivated, and a replacement will be issued. DFCU’s debit Mastercard® includes Zero Liability Protection, which means you won’t be responsible for unauthorized purchases made after you report the card lost or stolen.

Yes. DFCU is federally insured by the National Credit Union Administration (NCUA), a U.S. Government Agency. Member deposits are insured up to at least $250,000 per account owner, backed by the full faith and credit of the United States Government – the same level of federal protection as FDIC-insured banks.

What is DFCU Financial Cash Back?

Cash Back is DFCU Financial’s way of sharing profits directly with the members who make the credit union strong. Each year, eligible members receive a deposit straight into their account — no application, no redemption, no catch. DFCU Financial has paid Cash Back every year since 2007, returning more than $511 million to members over 20 years.

Am I eligible for Cash Back?

Eligibility depends on your age (as of December 31 of the prior year) and your average yearly loan and/or deposit balance with DFCU Financial:

• Members 26 and older: average yearly balance of at least $5,000
• Members 18–25: average yearly balance of at least $1,000
• Members 0–17: average yearly balance of at least $100

You must also be a member on the Cash Back deposit date to receive your payout.

Early Pay gives you access to eligible direct deposits as soon as DFCU Financial receives them, often up to two days before your scheduled payday. It’s not a loan and there’s no fee. It’s simply your money, available sooner.

How it works:

Early Pay is automatic for eligible deposits, so there’s nothing extra to enroll in once your direct deposit is set up. When your employer/administrator sends your deposit to DFCU early, we make the funds available after the payment is processed.  Timing can vary. Deposits depend on when your employer/administrator submits the payment file, and weekends or holidays may delay availability.

Open a DFCU Financial retail checking or savings account and set up a payroll direct deposit.

Provide your employer/administrator with the completed direct deposit form. You will need to provide the DFCU Financial routing number, which is 072486791, and your checking account number.

*Early Pay – You may receive a direct deposit up to two days early with Early Pay if you have a retail checking or savings account with us and a recurring qualifying direct deposit up to $10,000. Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer/administrator.

You can open a Regular Savings Account with as little as $5. A Money Market Account requires a $2,500 minimum opening deposit. Share Certificate minimums vary by term. Youth savings accounts can be opened with $5.

Yes. DFCU offers youth accounts for members ages 10–17. Youth accounts can easily and safely be managed via DFCU Online or DFCU Mobile, giving you and your child the tools to:

• Check account balances in real-time
• Monitor and track spending
• Deposit a check anytime, anywhere with Mobile Deposit
• eDocuments: review monthly statements online

Simply call the Member Service Center at 888.336.2700 to open a Kids account. You’ll need one of the following types of ID listed below:

• State ID
• U.S. passport
• Driver’s license
• School ID with photo and either birth certificate or Social Security card
• School ID without photo, birth certificate and Social Security card

The change is transferred into an account of your choice each day. It’s a great way to help boost your (or your kids’) savings.

DFCU serves members across Michigan and Florida, with branches in communities including the greater Detroit area, Ann Arbor, Lansing, Brighton, and additional locations throughout the state, as well as branches in the Tampa Bay area, Fort Myers, Naples, Orlando, and surrounding communities. Members also have access to more than 1,700 ATMs in Michigan and over 30,000 ATMs nationwide through the Co-op ATM network. Find the location nearest you.

A share certificate is the credit union equivalent of a bank CD (certificate of deposit). Both lock in a fixed rate for a set term. The key difference: share certificates are offered by member-owned credit unions like DFCU, meaning earnings stay within the member community rather than going to outside shareholders.

Early withdrawal from a share certificate typically results in a penalty – usually a portion of the dividends earned. The penalty amount depends on your term. If you think you may need access before maturity, a money market account may be a better fit.

Minimum opening deposits vary by term and rate tier. Visit our rates page for current requirements.

The main difference is when you pay taxes. A Traditional IRA may reduce your taxable income now — but you pay taxes on withdrawals in retirement. A Roth IRA uses after-tax money upfront, so qualified withdrawals in retirement are tax-free. The right choice depends on your current income, expected retirement income, and tax strategy. DFCU offers two types:

Traditional IRA:

• Best for members who expect to be in a lower tax bracket in retirement.
• Contributions may be tax-deductible in the year you make them.
• Earnings grow tax-deferred until withdrawal.
• Withdrawals in retirement are taxed as ordinary income.
• Required minimum distributions (RMDs) begin at age 73.

Roth IRA

• Best for members who expect to be in a higher tax bracket in retirement, or who want tax-free income later.
• Contributions are made with after-tax dollars – no upfront deduction.
• Earnings grow tax-free.
• Qualified withdrawals in retirement are 100% tax-free.
• No required minimum distributions during the owner’s lifetime.

For Traditional IRAs, penalty-free withdrawals are generally available at age 59½. For Roth IRAs, contributions (not earnings) can typically be withdrawn at any time without penalty; earnings are penalty-free at 59½ if the account has been open for at least five years. Exceptions exist for disability, first-time home purchases, and other qualifying events.

Yes. DFCU can help you roll over eligible employer-sponsored retirement accounts into an IRA. Contact our team to walk through the process and avoid any tax or penalty issues.

DFCU serves members across Michigan and Florida, with branches in communities including the greater Detroit area, Ann Arbor, Lansing, Brighton, and additional locations throughout the state, as well as branches in the Tampa Bay area, Fort Myers, Naples, Orlando, and surrounding communities. Members also have access to more than 1,700 ATMs in Michigan and over 30,000 ATMs nationwide through the Co-op ATM network. Find the location nearest you.

Dealer financing is arranged through the dealership and often includes a markup over the actual loan rate. Financing through DFCU means you’re working directly with your lender. You can also get pre-approved at DFCU before visiting the dealer, so you know your rate and budget before you negotiate.

DFCU offers auto loans for new and used cars, boat loans, and RV loans – all with competitive rates, flexible terms, and annual Cash Back on qualifying balances.* We also offer refinance and lease buyout options.

Yes. If you financed your vehicle elsewhere, you can refinance with DFCU. Refinancing can lower your interest rate, reduce your monthly payment, or both. The process is straightforward — contact a DFCU loan officer or apply online to get started.

Members can access insurance discounts via our partnership with Members Home and Auto and TruStage. Learn more.

Members can access insurance discounts via our partnership with Members Home and Auto and TruStage. Learn more.

Yes, DFCU offers members the purchase of GAP coverage. This coverage is designed to cancel the gap between what your insurance settlement pays and what you owe on your vehicle loan, up to the contract maximums, in the event your vehicle is stolen or totaled in an accident.
Here’s how it works:

• Easy enrollment – simply apply at the time you take out a loan with us.
• Convenient payment options – A one-time price for the life of your loan may be added to your monthly consumer loan payments.
• $599 for auto loans.
• $599 for power sport, watercraft, or recreational vehicle loans.
• GAP cancels $1,000 of a new loan financed with us within 120 days after the primary insurance company issues its check for a replacement vehicle when a total loss occurs.
• GAP with deductible assistance on our auto loans provides protection in the event of an accident where your vehicle is not a total loss.
• GAP is fully refundable if you cancel the protection within the first 90 days of your loan closing – why not purchase GAP?

Your purchase of MEMBER’S CHOICE™ Guaranteed Asset Protection (GAP) is optional and will not affect your application for credit or the terms of any credit agreement you have with Us. Certain eligibility requirements, conditions, and exclusions may apply. You will receive the contract before you are required to pay for GAP. You should carefully read the contract for a full explanation of the terms. If you choose GAP, adding the GAP fee to your loan amount will increase the cost of GAP. You may cancel GAP at any time. If you cancel GAP within 90 days you will receive a full refund of any fee paid. DP, GAP-2101893.1-0418-0520.

DFCU serves members across Michigan and Florida, with branches in communities including the greater Detroit area, Ann Arbor, Lansing, Brighton, and additional locations throughout the state, as well as branches in the Tampa Bay area, Fort Myers, Naples, Orlando, and surrounding communities. Members also have access to more than 1,700 ATMs in Michigan and over 30,000 ATMs nationwide through the Co-op ATM network. Find the branch nearest you.

A fixed-rate home equity loan gives you one lump sum with a fixed interest rate and a fixed monthly payment — a good fit when you know exactly what you need to borrow. A HELOC is a revolving line of credit with a variable rate; you draw funds as you need them, up to your credit limit, and only pay interest on what you use.

In many cases, interest may be tax-deductible if the funds are used to buy, build, or substantially improve the home securing the loan. Tax rules vary by situation, so members should talk to a tax advisor to see how it applies to them.

Applying involves a credit check, which can cause a small, temporary dip in your score. Making on-time payments afterward can help build your credit over time.

Yes. Neither option carries a prepayment penalty, so members can pay down or pay off their balance anytime without an extra fee.

DFCU Platinum Mastercard® is a membership benefit, so you’ll need to be a DFCU Financial member (or become one) before applying. If you’re not yet a member, you can open a share savings account online, by phone, or at a branch in just a few minutes, then apply for your card right after.

Your rate switches to your standard variable APR, which ranges from 12.90% to 18.00% based on your creditworthiness. That standard rate applies to both purchases and any remaining balance transfer amount once the six-month introductory period is over.

Yes. The 5.99% introductory APR applies to balance transfers as well as purchases during your first six months as a new cardholder. Moving a balance over during that window is one of the more member-friendly ways to pay down higher-interest debt from another card.

Your credit limit is based on factors like your income, existing credit history, and your overall relationship with DFCU Financial. It’s set during the application process, so the limit you’re approved for is tailored to your individual financial picture rather than a flat number for every cardholder.

CardCMD lets you monitor your DFCU Financial credit and debit cards. It also lets you control dependent purchases, and even lock your cards if they’re lost or stolen.

Features & benefits:

• Establish card controls to let DFCU know which transactions should be approved based on location, merchant types, transaction types and spend limits.
• Tailor your alert preferences to your spending patterns and use them to notify you of unusual purchases.
• Easily view recent card transactions.
• Explore spend insights to view details about what, when and where you have spent money using the card.
• Use the View Digital Card for card details that can be used to make online purchases or store with a merchant.
• Use the Card on File feature to see which merchants you have chosen to store your card information.
• Report lost or stolen cards.
• Order a replacement card.
• For credit cards, make a payment or see statements. 

To use CardCMD, you will have to enroll in DFCU Online.

• Log into your account using DFCU Online or DFCU Mobile at www.dfcufinancial.com​​
• Select CardCMD in the menu located between Transactions and Services.
• Click Add Card and enter your 16-digit DFCU Financial card number, security code, and expiration date.
• You will be prompted to verify your identity with a unique code or number.
• Terms and Conditions will be presented, click Accept to complete the process.
• Repeat the process for additional cards.

DFCU Financial personal loans can be used for almost any legitimate personal expense – including debt consolidation, home improvements, major purchases, medical bills, moving expenses, weddings, or unexpected costs. Personal loans cannot be used for business purposes or post-secondary education expenses.

A personal loan gives you a fixed lump sum upfront, with a set repayment term and a fixed monthly payment. A line of credit lets you draw funds as needed up to a set limit — similar to a credit card. Personal loans are better for one-time expenses with a known cost. Lines of credit are better for ongoing or variable needs. Talk to a DFCU member advisor to find the right fit.

Yes, DFCU members with qualifying accounts may receive annual Cash Back on loans, which has been paid every year since 2007. While Cash Back is based on your overall relationship with DFCU, maintaining your membership and accounts in good standing helps maximize your Cash Back.*

DFCU offers unsecured personal lines of credit for qualified members, meaning no collateral is required. Your approval is based on your credit worthiness and membership standing. If you’d like a lower rate, a secured option – backed by your DFCU savings or share certificate – may also be available.

A share loan uses your existing DFCU savings account or share certificate as collateral, meaning the funds you’ve already deposited secure the loan on a dollar-for-dollar basis. Because the loan is secured, it typically comes with a lower interest rate than an unsecured personal loan.

DFCU serves members across Michigan and Florida, with branches in communities including the greater Detroit area, Ann Arbor, Lansing, Brighton, and additional locations throughout the state, as well as branches in the Tampa Bay area, Fort Myers, Naples, Orlando, and surrounding communities. Members also have access to more than 1,700 ATMs in Michigan and over 30,000 ATMs nationwide through the Co-op ATM network. Find the branch nearest you.

Yes. DFCU Mobile supports biometric login on enabled devices, and CardCMD lets you lock or unlock your cards instantly if something looks off. Phone and text banking are protected by your member number and PIN.

CardCMD lets you monitor your DFCU Financial credit and debit cards. It also lets you control dependent purchases, and even lock your cards if they’re lost or stolen.

Features & benefits:

• Establish card controls to let DFCU know which transactions should be approved based on location, merchant types, transaction types and spend limits.
• Tailor your alert preferences to your spending patterns and use them to notify you of unusual purchases.
• Easily view recent card transactions.
• Explore spend insights to view details about what, when and where you have spent money using the card.
• Use the View Digital Card for card details that can be used to make online purchases or store with a merchant.
• Use the Card on File feature to see which merchants you have chosen to store your card information.
• Report lost or stolen cards.
• Order a replacement card.
• For credit cards, make a payment or see statements. 

To use CardCMD, you will have to enroll in DFCU Online.

• Log into your account using DFCU Online or DFCU Mobile at www.dfcufinancial.com​​
• Select CardCMD in the menu located between Transactions and Services.
• Click Add Card and enter your 16-digit DFCU Financial card number, security code, and expiration date.
• You will be prompted to verify your identity with a unique code or number.
• Terms and Conditions will be presented, click Accept to complete the process.
• Repeat the process for additional cards.

Bill Pay support is available 24 hours a day, 7 days a week at 877.238.7277.

eSign, powered by DocuSign,® allows our members to securely sign documents using the highest levels of security to verify their identity and then encrypt the documents for the electronic transfer process between them and DFCU.

How It Works:

1. Email Notification: You’ll receive an email to review and sign your documents.
2. Identity Verification: A link in your email will direct you to a few security questions to verify your identity.
3. Signatures: Review the document; click to sign electronically where instructed (no need of special software).
4. Confirmation Email: You and DFCU receive the signed document via email. If you do not create a DocuSign account, it’s important to keep your confirmation email to reference your signed documents later.
5. Document Retention: Print or download a copy of your documents for your records.

Wires submitted Monday–Friday between 9 a.m. and 4 p.m. ET are typically processed the same day; anything after hours or on a weekend goes out the next business day. A fee applies to outgoing wires (see our current Fee Schedule), and the receiving or any intermediary bank may charge its own fee. We can’t guarantee same-day posting once funds reach the other institution.

Pause before you send. If a deal seems too good to be true, or someone is pressuring you to wire funds quickly, stop and verify. If instructions change suddenly by email, confirm with the beneficiary using a known phone number – not one provided in that email. We’ll always call you back to confirm a remotely submitted wire before it’s sent.

Call 888.336.2700, Monday through Friday from 9 a.m. to 5 p.m., or Saturday from 9 a.m. to 2 p.m.

Title insurance is the modern method of real estate title protection. A policy of title insurance protects the insured against a partial or total loss arising out of defects, liens, and encumbrances in the title to real estate.

Any interest in land must be recorded in the public records if the holder of that interest wants to be protected. Once it has been so recorded, all subsequent parties are presumed to know of its existence, since it is on the public record for all to see. Therefore, the public records must be thoroughly searched in order to determine the ownership of any piece of land at any given time, and in order to know whether there are any mortgages, liens or other encumbrances outstanding against it. 

 Out of millions of documents on record, it is imperative that a prospective buyer or lender find all those which affect the title to his/her particular parcel. 

A Title Agency can make a thorough search of the records in a fraction of the time it would take a layman and certify their findings to the prospective buyer or lender

An Owner’s Policy protects the interest of the owner of real estate and lists the name(s) of the new buyer as the insured party. As the new buyer, you will want assurance from the seller that the title is marketable and free of liens that could create problems if you decide to sell or refinance the property in the future. 

 A Mortgage Policy protects the interest of the mortgage lender and lists the lender as the insured party. All lenders require the borrower to provide proof and assurance that the loan being applied for will be in the correct lien position. 

 The difference is that the Owner’s Policy is always in the full face amount thereof and continues as long as the owner or his/her heirs have an interest in the property, while the Mortgage Policy protection terminates immediately when the loan is paid off. NOTE: In this area, it is customary for the seller to incur the cost of the Owner’s Policy and the buyer to incur the cost of the Mortgage Policy.

The cost depends upon the face amount of the policy issued. Only one premium is paid, and the protection lasts as long as the insured has any interest in the property. When an Owner’s Policy and Mortgage Policy are issued simultaneously on the same land, special reduced rates are applicable.  

Your title policy will protect you against any defects, not excluded from the coverage of the policy, which cause actual loss or unmarketability of title. Such defects include errors in description, errors in searching the public records, unpaid taxes, legal incompetency of parties, fraud, forgery, outstanding dower rights, defects in the execution of instruments, and many others.

Under the terms of your title insurance policy, the title insurance company will, at its own expense, defend you against any adverse claims or legal action arising out of any encumbrance or other defect insured against, and will also indemnify you against any loss resulting therefrom up to the face amount of the policy.

Yes. The title insurance policy does not take the place of legal counsel. In every real estate transaction, there are many matters not covered by your policy that require the advice of an attorney. The coverage of the policy itself, and the specific exclusions therefrom, your rights and obligations as a seller or purchaser, the tax consequences of your transaction—these and many other issues should all be fully discussed and explained by a qualified attorney.

Log into online banking or the mobile app and tap the CashBack+ tile on the Home page.

No. CashBack+ is free to use, and there are no earning caps. Funds in your CashBack+ balance do not expire.

Offers are cash back opportunities from hundreds of national and local brands. You can shop by purchasing digital gift cards, and cash back is added immediately to your cash back balance.

Actions are personalized tasks like using your debit card, signing up for eDocuments, or making a mobile deposit that earn you bonus cash back when completed.

• Each action must be activated and completed within the timeframe listed.
• Rewards are paid on the 1st of the following month.
• Actions are targeted and may not be available to all members at all times.

• Offers: cash back is added immediately upon digital gift card delivery. 
• Actions: cash back is awarded on the first of the month following task completion.

Purchased digital gift cards are stored in the CashBack+ offers wallet and emailed to the address on file.

Yes. At checkout, you can select from eligible DFCU accounts.

Yes. Digital gift cards can be shared with family or friends by forwarding the digital card via email or printing it out.

Gift cards remain valid for at least five years. Refunds are not generally available unless fraud is confirmed and funds can be recovered.

Yes. Security is ensured through industry-standard encryption and privacy protocols. All transactions are secure, and no personal banking details are shared with the brands.

Each year, DFCU’s Board of Directors reviews the credit union’s financial performance and decides how much to share with members through Cash Back. If you meet the eligibility criteria, your Cash Back is deposited directly into your account – no application needed.

Eligibility depends on your age and your average yearly balance across eligible deposit and loan accounts. Members 26 and older need an average yearly balance of $5,000; members 18-25 need $1,000; members under 18 need $100. Your age is based on December 31 of the prior year, and you must be a member on the Cash Back deposit date.

Your estimated Cash Back is 0.25% of the average monthly balance across your eligible accounts, based on one full calendar year of membership beginning in January. If your relationship with DFCU Financial started in a different month, your amount will vary.

Existing members can register for ReferLive by submitting this form.

Go to www.referlive.com and enter your email address and password. If you do not remember your password, click on the Forgot Password link and ReferLive will automatically send you an email with instructions on how to reset your password. You can also change your password in ReferLive once you have logged in by clicking the Your Profile link at the top.

Reward Cards are sent via the United States Postal Service (USPS) within 4-6 weeks after all qualification criteria have been confirmed by your financial institution as completed.

Reward Cards are not reloadable. The funds are preloaded on your card and additional funds cannot be added.

Your Reward Card is valid thru the “Good Thru” date embossed on the front and back of your Reward Card.

No, the Reward Card incentive money is solely received in the form of a physical Reward Card that will arrive in the mail.

Call us right away at 888.336.2700 so we can secure your account, and report the incident to reportabuse@dfcufinancial.com if it involved an email or text. The sooner you tell us, the faster we can help limit the damage.

Lock your card instantly in CardCMD, or call us: 888.336.2700 during business hours or 833.448.0024 after hours for debit cards, and 888.999.0095 for credit cards.

The best way to protect your card from fraud is to enroll in DFCU Mobile Banking and use CardCMD to instantly lock your card in the event of fraud. CardCMD lets you monitor your DFCU Financial credit and debit cards. It also lets you control dependent purchases, and even lock your cards if they’re lost or stolen.

To use CardCMD, you will have to enroll in DFCU Online.

• Log into your account using DFCU Online or DFCU Mobile at www.dfcufinancial.com
• Select CardCMD in the menu located between Transactions and Services.
• Click Add Card and enter your 16-digit DFCU Financial card number, security code, and expiration date.
• You will be prompted to verify your identity with a unique code or number.
• Terms and Conditions will be presented; click Accept to complete the process.
• Repeat the process for additional cards.

Download Card CMD using the 

Use this step-by-step checklist to help protect yourself & recover from Identity Theft. If you believe you have been a victim of identity theft, contact these organizations.

Identitytheft.gov

Annualcreditreport.com

Two-factor authentication (2FA) is a login security step that requires two different types of proof before you can get into an account, usually something you know (like a password) plus something you have (like a code sent to your phone) or something you are (like a fingerprint).

For online banking or credit union accounts specifically, 2FA is especially useful because it protects the accounts where real money moves. A stolen password without 2FA can mean immediate access to your funds; with 2FA turned on, a criminal would also need your phone or device, which raises the bar significantly.

The NCUSIF provides all members of federally insured credit unions with $250,000 in coverage for their single ownership accounts. These accounts include regular shares, share drafts (similar to checking), money market accounts, and share certificates. Individuals with account balances totaling $250,000 or less at the same insured credit union are fully insured.

If a person has more than $250,000 at any single credit union, several options are available for additional share insurance coverage because, as discussed in greater detail (right), the NCUSIF provides separate insurance for other accounts.

Members have full NCUSIF coverage at each federally insured credit union where they are qualified members. While the NCUSIF coverage protects members at all federally insured credit unions from losses on a broad spectrum of savings and share draft products, it does not cover losses on money invested in mutual funds, stocks, bonds, life insurance policies, and annuities offered by affiliated entities.

All members of federally insured credit unions have coverage options separate from, and in addition to, those available for their single ownership accounts.

RETIREMENT ACCOUNTS

Members with traditional and Roth Individual Retirement Accounts (IRAs) and KEOGH retirement accounts at federally insured credit unions have additional coverage available at each federally insured credit union where they qualify and become members. The NCUSIF insures traditional and Roth IRAs for $250,000 in the aggregate at each credit union. Additionally, the NCUA insures KEOGH accounts separately up to $250,000 at each credit union.

Retirement account insurance protection is separate from insurance coverage for other credit union accounts. For example, if you have a regular share account, an IRA, and a KEOGH at the same credit union, the NCUSIF insures the regular share account for up to $250,000, the IRA for up to an additional $250,000, and the KEOGH for up to an additional $250,000.

JOINT ACCOUNTS

Joint accounts are owned by two or more people who have equal rights to withdraw money from the account, and no beneficiaries are named. These accounts can include regular shares, share drafts (similar to checking), money market accounts, and share certificates. The NCUSIF provides each joint account holder with $250,000 coverage for their aggregate interests at each federally insured credit union. For example, a two-person joint account with no beneficiaries has $500,000 in coverage. This coverage is separate from and in addition to the coverage available for other accounts, such as individual accounts with no beneficiaries and retirement accounts.

TRUST ACCOUNTS

The NCUSIF provides separate coverage for both revocable and irrevocable trusts. Credit unions can establish a common informal revocable trust payable-on-death account without additional documentation; however, some trusts require additional, valid documentation to qualify for coverage. While this brochure briefly discusses how the NCUSIF insures trusts, members should consult appropriate professionals to properly establish and document trust arrangements.

REVOCABLE TRUSTS

Revocable trust accounts may qualify for insurance coverage of up to $250,000 per beneficiary named by the owner (if a member of the credit union) that is separate from the individual coverage available to the trust owner (also referred to as grantor or settlor). For example, if a person with a revocable trust for $750,000 names a spouse and two children as beneficiaries, the entire $750,000 would have separate NCUSIF coverage ($250,000 per beneficiary). This coverage is separate from the coverage provided to the other types of accounts held by the trust’s owner at the same federally insured credit union.

IRREVOCABLE TRUSTS

Irrevocable trusts have separate coverage based on the beneficial interest. The interest of each beneficiary in an account (or accounts) established as an irrevocable trust has separate NCUSIF coverage of up to $250,000. In cases where a beneficiary has an interest in more than one trust arrangement created by the same owner, the beneficiary’s interests in all accounts established under such trusts are aggregated for insurance purposes and insured for a total of up to $250,000.

• Checking
• Savings
• Money Market
• Share certificates
• Retirement accounts
• Revocable trusts
• Irrevocable trusts

What the NCUA insurance does not cover:

• Annuities
• Bonds
• Life Insurance policies
• Mutual Funds
• Stocks
• US Treasury bills, bonds, or notes

The NCUA Electronic Share Insurance Estimator is available to help members better understand the protection offered by the NCUSIF. This interactive site allows users to input data to compute the amount of NCUSIF coverage available under different account scenarios. This resource is available at MyCreditUnion.gov/estimator.

Yes. DFCU has an annual examination by both the NCUA and the Michigan Department of Insurance and Financial Services (DIFS) on our policies and procedures to ensure safety and soundness of DFCU.

The Member Service Center / Call Center hours are:

• Monday through Friday 9:00 am – 5:00 pm EST
• Saturday 9:00 am – 2:00 pm EST

The Business/Commercial Service Center Hours are:

• Monday through Friday 9:00 am – 5:00 pm EST

• Locate one of your DFCU Financial statements.
• Visit one of our branch offices.
• Contact us at 888.336.2700 to request that this information be sent to you.

Anyone who lives, works, worships or attends school anywhere in Michigan’s lower peninsula, or the eight county region around Tampa Bay to Naples, Florida is eligible to become a member of DFCU Financial. 

Becoming a member is easy. Click on ‘Become a Member’ beneath our logo on the website to apply online. You may also visit one of our branch locations to join.

If your ATM card or debit card is lost or stolen, please call us at 888.336.2700 during normal business hours, or 833.448.0024 after hours.

If your credit card is lost or stolen, please call 888.999.0095.

Debit & credit card fraud involves the unauthorized use of another person’s card information to make purchases from their accounts or access funds.

Please contact us if you suspect there have been unauthorized charges:

• Debit: Call 888.336.2700 during normal business hours or 833.448.0024 after hours
• Credit: Call 888.999.0095

Our mailing address is:

P.O. BOX 6048 
Dearborn, MI 48121

If you are mailing a financial transaction request to us (deposit, payment), please send these to:

P.O. BOX 1327
Dearborn, MI 48121