contact DFCUGet in Touch With DFCU Financial
Questions about your account? Our Member Service Center is ready to help, by phone, online, or in person.
Contact Us
Fill out this form and we will contact you to answer any questions you may have. Please don’t include any account-sensitive information in this form. You can also send us a request by mail at P.O. BOX 6048 Dearborn, MI 48121.
Frequently Asked Questions
The Member Service Center / Call Center hours are:
- Monday through Friday 9:00 am – 5:00 pm EST
- Saturday 9:00 am – 2:00 pm EST
The Business/Commercial Service Center Hours are:
- Monday through Friday 9:00 am – 5:00 pm EST
- Locate one of your DFCU Financial statements.
- Visit one of our branch offices.
- Contact us at 888.336.2700 to request that this information be sent to you.
Anyone who lives, works, or studies in Michigan’s Lower Peninsula or in 15 Florida counties from Tampa Bay through Central and Southwest Florida.
Becoming a member is easy. Click on ‘Become a Member’ beneath our logo on the website to apply online. You may also visit one of our branch locations to join.
If your ATM card or debit card is lost or stolen, please call us at 888.336.2700 during normal business hours, or 833.448.0024 after hours.
If your credit card is lost or stolen, please call 888.999.0095.
Debit & credit card fraud involves the unauthorized use of another person’s card information to make purchases from their accounts or access funds.
Please contact us if you suspect there have been unauthorized charges:
- Debit: Call 888.336.2700 during normal business hours or 833.448.0024 after hours
- Credit: Call 888.999.0095
Our mailing address is:
P.O. BOX 6048
Dearborn, MI 48121
If you are mailing a financial transaction request to us (deposit, payment), please send these to:
P.O. BOX 1327
Dearborn, MI 48121
