Locations & ATMs
Friendly service, close to home.
Find Alltrust Credit Union branches, ITMs, and surcharge-free ATMs across Masschusetts.
Find Alltrust Credit Union branches, ITMs, and surcharge-free ATMs across Masschusetts.
We’re right where you need us.
Enjoy friendly service where you live and easy access to your money wherever you go.
Our locations
Alltrust Credit Union operates physical branches and ITMs in the following Massachusetts communities:
Free ATM Access via
the SUM® Network.
the SUM® Network.
Alltrust Credit Union members enjoy surcharge-free access to thousands of ATMs nationwide through the SUM® ATM network. Get cash without the cost from coast to coast.
Moving?
Moving?
If you move, please contact us so we can continue to deliver information to you in a timely manner. To update your address, please provide our member service team with:
- Name
- Member number
- Old address
- New address
- New telephone number (if applicable)
- Effective date of new address
Frequently asked questions
Coin machines are located at the Fairhaven, Fall River, and New Bedford branches.
You can transfer money between your accounts in several convenient ways:
-
Online Banking – Log into your online banking account to make transfers anytime.
- Mobile Banking – Use the mobile app to transfer funds on the go.
- Telephone Banking/Text Banking – Access your accounts and complete transfers through our automated phone system.
- By Phone – Contact the branch directly and we can assist you with a transfer.
- ATM/ITM – Transfer funds between eligible accounts at our ATM/ITMs.
An Interactive Teller Machine (ITM) offers the same convenience as an ATM but with a personal touch. When you use an Alltrust ITM during business hours, you can choose to video-chat live on-screen with an Alltrust representative.
Through an ITM, you can perform almost any transaction you would do with a lobby teller, including:- Cashing checks down to the exact penny (receiving bills and coins)
- Making loan payments
- Depositing cash and checks without an envelope or deposit slip
- Asking specific questions about your accounts
You can access your money surcharge-free at thousands of ATMs across the country by looking for the SUM® ATM network logo.
- Find a Free ATM: Use our SUM ATM Locator to find a fee-free terminal near you.
- Earn ATM Refunds: If you have an Alltrust Kasasa® Checking Account, you can qualify for nationwide ATM fee refunds when you meet your monthly account rewards qualifications.
Important phone numbers:
Customer Service & Main Phone:
508.994.9971
Report a lost or stolen Debit card:
800.472.3272 (Available 24/7)
Report a lost or stolen Credit card:
800.558.3424 (Available 24/7)
24/7 Telephone Banking: access account information anytime from any touch-tone phone.
508.999.0904 or 800.770.7689 (toll-free within 508, 617, 781, 978 area codes)
Text Banking: manage your accounts via mobile text messaging at
508.928.4291
Qualification Information: Account transactions and activities may take one or more days to post and settle to the account and all must do so during the Monthly Qualification Cycle in order to qualify for the account’s rewards. The following activities do not count toward earning account rewards: ATM-processed transactions, transfers between accounts, credit card purchases, debit card purchases processed by merchants and received by our credit union as ATM transactions, non-retail payment transactions and purchases made with debit cards not issued by our credit union. Transactions bundled together by merchants and received by our institution as a single transaction count as a single transaction for the purpose of earning account rewards. “Monthly Qualification Cycle” means a period beginning one (1) day prior to the first banking day of the current statement cycle through one (1) day prior to the last banking day of the current statement cycle. Please contact one of our branch service representatives for specific Monthly Qualification Cycle dates.
Reward Information: When your Kasasa account qualifications are met during a Monthly Qualification Cycle, you will receive reimbursements up to an aggregate total of $25.00 for nationwide ATM withdrawal fees incurred within your checking account during that Monthly Qualification Cycle. We reimburse ATM withdrawal fees based on estimates when the withdrawal information we receive does not identify the ATM withdrawal fee. If you have not received an appropriate reimbursement, we will adjust the reimbursement amount if we receive the transaction receipt within sixty (60) calendar days of the withdrawal transaction. When your Kasasa account qualifications are not met, nationwide ATM withdrawal fees are not reimbursed. Nationwide ATM withdrawal fee reimbursements will be credited to your account on the last day of the current statement cycle. Rates and rewards are variable and may change after account is opened without notice to you. No minimum balance is required to earn or receive the account’s rewards. Rewards less than a penny cannot be distributed.
Additional Information: Membership restrictions may apply. Account approval, conditions, qualifications, limits, timeframes, enrollments, log-ons and other requirements apply. Qualifications, rates, rewards, fees, account specifics and restrictions may vary by account. $25.00 minimum deposit is required to open the account. Monthly Direct Deposit/ACH credit, enrollment in eStatements are conditions of the Kasasa checking accounts. Enrollment in electronic services (e.g. online banking, e-statements) and log-ons may be required to meet some of the account’s qualifications. Limit of one account(s) per Tax Identification Number. There are no recurring monthly maintenance charges or fees to open or close this account. Advertised information and rewards are based on all account qualifications being met during each cycle period. Contact one of our credit union service representatives for additional information, account details, restrictions, reward calculations, processing limitations, cycle dates and enrollment instructions.
Trademarks: Kasasa is a trademark of Kasasa, Ltd., registered in the U.S.A.