Inclusivity Is Our Priority

First Midwest Bank is committed to creating a seamless banking experience for everyone.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and federal laws, First Midwest Bank is committed to ensuring digital accessibility for people with disabilities. We are committed to providing a fully accessible and optimized user experience for all site visitors, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site. This policy applies to all content produced or updated by First Midwest Bank on its website.

First Midwest Bank is continually improving the user experience for everyone and applying the relevant accessibility standards. We take the following measures to ensure accessibility:
  • We include accessibility throughout our internal policies.
  • We employ formal accessibility quality assurance methods.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to ensure accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA and Level AAA.

First Midwest Bank follows the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA to ensure the web content made available from this site is accessible for individuals with disabilities and user-friendly for everyone. The onemidwest.com website has been designed and optimized to meet the WCAG 2.0 Level AA Success Criteria to the greatest extent possible.

It is our goal to ensure accessibility for all users. First Midwest Bank assessed the accessibility of its digital assets using the
following approaches:
  • Self-evaluation
  • External evaluation

We are dedicated to providing a website that is compatible with commonly used assistive browsers, tools and technologies. First Midwest Bank’s digital properties are designed to ensure compatibility with standard web browsers, assistive technologies, and operating systems defined under WCAG 2.1 AA guidelines.

Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software or captions for videos, our goal is to permit our customers and potential customers to successfully gather information and conduct business through our website and other technology platforms.

We recommend that you use the latest version of your web browser and any computer-based assistive technology applications when accessing the First Midwest Bank website. Using an up-to-date browser will ensure that you have the most options for accessibility. Newer browsers typically provide more display options to make content accessible, and may work better with assistive technologies.

For an optimized experience, we recommend using the following web browser/screen reader combinations:
  • For Windows users: JAWS and Internet Explorer or NVDA and Firefox
  • For Mac users: VoiceOver and Safari or VoiceOver and Chrome
  • For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

If you experience any difficulty using or accessing any element of the First Midwest Bank website or the First Midwest Bank mobile app, please contact your local branch or call our Customer Service team at (573) 624-3571 for assistance. We will work with you to provide the information, item or transaction you seek through an alternate communication method that is accessible for you (for example, through telephone support).

We welcome your feedback on the accessibility of First Midwest Bank’s website and mobile banking app. Please contact us if you have any questions about our accessibility standards, if you encounter issues with any page on our site that presents a challenge for individuals with disabilities, or if you have any suggestions about how we could improve the accessibility of this website or our other technologies. For security purposes, do not include your account or personal information in your message.

Inclusivity Is Our Priority

First Midwest Bank is committed to creating a seamless banking experience for everyone.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and federal laws, First Midwest Bank is committed to ensuring digital accessibility for people with disabilities. We are committed to providing a fully accessible and optimized user experience for all site visitors, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site. This policy applies to all content produced or updated by First Midwest Bank on its website.

First Midwest Bank is continually improving the user experience for everyone and applying the relevant accessibility standards. We take the following measures to ensure accessibility:
  • We include accessibility throughout our internal policies.
  • We employ formal accessibility quality assurance methods.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to ensure accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA and Level AAA.

First Midwest Bank follows the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA to ensure the web content made available from this site is accessible for individuals with disabilities and user-friendly for everyone. The onemidwest.com website has been designed and optimized to meet the WCAG 2.0 Level AA Success Criteria to the greatest extent possible.

It is our goal to ensure accessibility for all users. First Midwest Bank assessed the accessibility of its digital assets using the following approaches:
  • Self-evaluation
  • External evaluation

We are dedicated to providing a website that is compatible with commonly used assistive browsers, tools and technologies. First Midwest Bank’s digital properties are designed to ensure compatibility with standard web browsers, assistive technologies, and operating systems defined under WCAG 2.1 AA guidelines.

Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software or captions for videos, our goal is to permit our customers and potential customers to successfully gather information and conduct business through our website and other technology platforms.

We recommend that you use the latest version of your web browser and any computer-based assistive technology applications when accessing the First Midwest Bank website. Using an up-to-date browser will ensure that you have the most options for accessibility. Newer browsers typically provide more display options to make content accessible, and may work better with assistive technologies.

For an optimized experience, we recommend using the following web browser/screen reader combinations:
  • For Windows users: JAWS and Internet Explorer or NVDA and Firefox
  • For Mac users: VoiceOver and Safari or VoiceOver and Chrome
  • For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

If you experience any difficulty using or accessing any element of the First Midwest Bank website or the First Midwest Bank mobile app, please contact your local branch or call our Customer Service team at (573) 785-8461 for assistance. We will work with you to provide the information, item or transaction you seek through an alternate communication method that is accessible for you (for example, through telephone support).

We welcome your feedback on the accessibility of First Midwest Bank’s website and mobile banking app. Please contact us if you have any questions about our accessibility standards, if you encounter issues with any page on our site that presents a challenge for individuals with disabilities, or if you have any suggestions about how we could improve the accessibility of this website or our other technologies. For security purposes, do not include your account or personal information in your message.